Supervisory Health System Specialist

Duties Serve as the Chief, Managed Care (MC) for a U.
S.
Army Medical Department Activity (USA MEDDAC).
Responsible for the management, judgment, productivity and daily execution of operations for five sections in MCD which employs approximately 27 personnel in grades from GS-05 to GS-11.
Serve as the subject matter expert (SME) on managed care and access-to-care and is the primary action officer for all tasks pertaining to these functional areas.
Supervise functions and reports actions of the Referral Management Program, Utilization Management Program, Health Benefits, Debt Collections, Patient Travel Program, Access to Care, Template Schedule Management, Beneficiary Enrollment.
Directs, coordinates and assigns work to subordinate employees and supervisors based on priorities, level of difficulty, requirements of the assignments and knowledge of the capabilities of subordinate employees.
Serve as the TRICARE Contract Liaison Officer (CLO) responsible for transition activities as they relate to the Managed Care Support Contract.
Oversee the functional proponent of the Ft.
Drum Access to Care and directs assistance to MTF Department and Clinic Chiefs and Administrative Support Staff in formulating clinic goals regarding access, volume, patient demand, and staffing.
Responsible for the oversight and management of the TRICARE Prime and TRICARE Plus Enrollment Programs.
Provide oversight of the TRICARE Patient Travel Benefit (PTB) for beneficiaries that are directed to specialty care greater than 100 miles from their PCM location.
Prepare reports and proposals for submission to all levels of government, namely RHC-A, MEDCOM, DHA, OTSG, and the TRO.
Requirements Conditions of Employment Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
Qualifications Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religious; spiritual; community; student; social).
You will receive credit for all qualifying experience, including volunteer experience.
Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.
Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes working in a medical treatment facility analyzing and advising on health care system issues and policies; providing analysis for the quality improvement programs; identifying administrative program issues and recommending solutions; monitoring/coordinating personnel matters for an organization/department within a medical treatment facility; providing input/recommendations on budgetary matters; assisting with the assignment of work to subordinates based on priorities, difficulty of task, and/or requirements of the assignment.
This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11).
Some federal jobs allow you to substitute your education for the required experience in order to qualify.
For this job, you must meet the qualification requirement using experience alone-no substitution of education for experience is permitted.
Additional information Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
You will be required to provide proof of U.
S.
Citizenship.
One year trial/probationary period may be required.
Direct Deposit of Pay is required.
Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
Recruitment or relocation incentives MAY be authorized for highly qualified candidates.
Salary includes applicable locality pay or Local Market Supplement.
If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement.
If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position.
Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process.
If selected, you may be required to provide supporting documentation.
Veterans and Military Spouses will be considered along with all other candidates.
Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment.
A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements.
As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply.
If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
1.
Your resume: Your resume may be submitted in any format and must support the specialized experience described in this announcement.
If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.
e.
, HRS per week and month/year to month/year or month/year to present).
If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.
For additional information see: What to include in your resume.
2.
Other supporting documents: Cover Letter, optional Most recent Performance Appraisal, if applicable NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office.
Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you.
You may sanitize these documents to remove another person's personal information before you submit your application.
You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on 04/30/2024to receive consideration.
To begin, click Apply to access the online application.
You will need to be logged into your USAJOBS account to apply.
If you do not have a USAJOBS account, you will need to create one before beginning the application (https://apply.
usastaffing.
gov/ViewQuestionnaire/12393040).
Follow the prompts to select your resume and/or other supporting documents to be included with your application package.
You will have the opportunity to upload additional documents to include in your application before it is submitted.
Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position.
Complete the online application, verify the required documentation is included with your application package, and submit the application.
You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Uploaded documents may take up to one hour to clear the virus scan.
Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center.
To verify the status of your application, log into your USAJOBS account (https://my.
usajobs.
gov/Account/Login), all of your applications will appear on the Welcome screen.
The Application Status will appear along with the date your application was last updated.
For information on what each Application Status means, visit: https://www.
usajobs.
gov/Help/how-to/application/status/ Agency contact information Army Applicant Help Desk Website https://portal.
chra.
army.
mil/hr_public?id=app_inq Address JT-DHA-DD83CS DHA STAND-ALONE MKT-GUTHRIE AHC DO NOT USE Fort Drum, NY 13602 US Next steps If you provided an email address, you will receive an email message acknowledging receipt of your application.
Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position.
If you are determined to be ineligible or not qualified, your application will receive no further consideration.
Fair and Transparent The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required Documents The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment.
A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements.
As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply.
If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
1.
Your resume: Your resume may be submitted in any format and must support the specialized experience described in this announcement.
If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.
e.
, HRS per week and month/year to month/year or month/year to present).
If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position.
For additional information see: What to include in your resume.
2.
Other supporting documents: Cover Letter, optional Most recent Performance Appraisal, if applicable NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office.
Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you.
You may sanitize these documents to remove another person's personal information before you submit your application.
You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility.
If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help This job is open to The public U.
S.
Citizens, Nationals or those who owe allegiance to the U.
S.